Online ordering · 0% commission

Your own online ordering page, with no commission

Give your regulars one link for collection and delivery. You set the delivery area, fees and minimums. Orders come to your till to accept, and accepted orders go to the kitchen screen.

Paying for online orders: Customers pay at the counter or cash on delivery; online card payment isn't live yet.

Start free Watch it go live · 4:48

£0 planUnlimited online orders · 1 location

£0 plan: 1 location · reports show the last 24 hours · other limits apply. See every limit

WThe Walnut KitchenOpen until 22:00 · Beeston

CollectionDelivery

Up to 1 mile £3.00 · 1 to 3 miles £4.50 · minimum £15

PopularMainsBiryaniSidesDrinks

Popular

Chicken tikka masalaCharred chicken, creamy tomato and fenugreek sauce£11.951

Garlic naanBaked in the tandoor, garlic butter£3.502

Lamb rogan joshSlow-cooked lamb, Kashmiri chilli£12.95+

Mango lassiAlphonso mango, yoghurt£3.95+

3View basket£18.95

0%commission on your own online orders
Example zoneUp to 1 mile£3.00 delivery · minimum £15
Accepted orders show at the till and on the kitchen screen.

Illustrated: The Walnut Kitchen's ordering page, as a customer sees it on their phone.

How it works

From switched on to your first order

01
Get your store ready
Add your contact number, address, map pin, opening hours, logo and time zone.
02
Set delivery zones and fees
Choose your delivery area by distance in miles. Give each ring a fee, a minimum order and a delivery time, then set your collection time.
Up to 1 mile · £3.00 · min £15Watch: delivery and collection · 3:03
03
Switch on and share your link
Switch on online ordering and set your pickup time. Check your menu is showing, then share your ordering link.
04
Accept at the till
Place a test order on your phone and accept it on the till. Accepted orders show at the till and on the kitchen screen.

How to go live with online ordering · 4:48

Watch it go live

Ready for orders in under five minutes of video

Read the written steps

Your page and the apps

They do different jobs. Keep both.

Delivery apps put you in front of new customers, and charge commission for it. Your own page is for the people who already know you. Put the link on your bags, menus, Google profile and Instagram, and those orders carry no commission.

Marketplace orders stay on the apps' own tablets. Walnut runs your counter, your phone orders and your own ordering page.

Question	Your own page	Delivery apps
Commission on each order	0%	Set by each app
Who finds the customer	You do, with your link	The app
Delivery area and fees	You set them, by the mile	Set in each app
Where orders arrive	Your till, then the kitchen screen	The app's own tablet
Online card payment	Not yet: at the counter or cash on delivery	Yes

The customer's side

What your customers see on their phone

Your ordering pageYour menu, under your restaurant's name.
Collection or delivery at checkoutDelivery follows the zones, fees and minimums you set.
Live order trackingThey can follow their order after they place it.

Customers pay at the counter or cash on delivery; online card payment isn't live yet.

4:47What your customers see when they order onlineVideo and written steps

What the £0 plan includes

Unlimited online orders and menu items, with 0% commission on every one. Other £0-plan limits: 1 location, 50 customers, reports show the last 24 hours.

See every limit

Questions

Online ordering questions

Can customers pay by card online?

Not yet. Customers pay at the counter or cash on delivery; online card payment isn't live yet.

Is there a commission on online orders?

No. There's 0% commission on your own online orders, and online orders are unlimited on both plans, the £0 plan included.

How do delivery zones work?

You set your delivery area by distance in miles. Each ring has its own fee, minimum order and delivery time, for example up to 1 mile, £3.00, minimum £15. You also set a collection time.

Where do the orders show up?

At your till, where you accept them. Accepted orders show at the till and on the kitchen screen, alongside your other tickets.

Does it replace my Just Eat, Deliveroo or Uber Eats tablet?

No. Marketplace orders stay on their own tablets. Walnut runs your counter, your phone orders and your own ordering page.