How to add a customer to an order at the till in WalnutPOS

Start the order

0:09Start the order as normal. Here's a takeaway. Add what they're having.

Find your regular

0:21Now tap Assign Customer. This is your customer list. Search by name, email or phone number. Oliver's a regular. At a glance you can see how many orders he's placed, what he's spent, and anything he owes.

Their history

0:46Tap Details to see more. Here are his contact details, his total orders, any outstanding balance, store credit, and his last visit. Total spent is what he's actually paid you. Below is every order, with the date, who served him, the total and whether it's paid.

1:06The other tabs track money he owes and changes to his account.

Add them to the order

1:11Go back, and tap Add to Order. You're back on the till, and Oliver's name is on the order. Charge as normal. His name follows the order to payment. If you forgot to add someone, you can add or change the customer right here.

1:33Take the payment.

Watch the total grow

1:38Start a new sale. It begins without a customer, so nobody else's order lands on Oliver. Look him up again. He's on three orders now. His total and last visit updated the moment he paid, and today's order is at the top.

In the back office

2:01In the back office, open Customer. This card adds up the lifetime value of all your customers. Open Oliver, and his lifetime value matches what he's spent at the till.