The short answer
In Reports, Employee Performance shows your top performer, your team's totals for revenue, orders and tips, and a row for each person that you can search. The Voids tab shows how much was voided, how often and your void rate, broken down by reason, person and period, with your most recent two hundred voids listed underneath.
On the £0 plan, reports show the last 24 hours; Advanced shows the full history. Longer date ranges need Advanced. See every limit
In this video
Step by step
Everything said in the video, chapter by chapter. Each time opens the video at that moment on YouTube.
0:00By the end of this video, you'll be able to see who sold what, and every order that was voided, and by whom.
Who sold what
0:17In Reports, click Employee Performance. We're looking at today. At the top is your top performer: whoever sold the most. Below are the totals for your whole team: revenue, orders and tips. Revenue here is before tax and service charge.
0:40Hours come from your staff's clock-ins. Nobody has clocked in today, so it's zero. The chart shows your top five staff by revenue. To find one person, just search for their name. Each row gives that person's revenue, orders, average ticket, tips and hours. A sale counts for whoever rang it up.
What was voided, and by whom
1:11Click the Voids tab. You'll see the total value of everything voided, how many voids there were, and your void rate against your item sales. Then it's broken down by reason, by the person who voided it, and by period. Void Details lists your most recent two hundred voids: when, what, how much, why, and who.
1:36When a whole order is voided, it's deleted, so it shows here as a deleted ticket.
Recap
1:51To recap. In Reports, Employee Performance shows your top performer, your team's totals, and a row for each person, which you can search. The Voids tab shows how much was voided, how often, and your void rate, broken down by reason, person and period, with every void listed underneath.
2:10Thanks for watching. In the next video, we'll record what you spend, so it shows up in your profit and loss. Start free at walnutpos.com.